Service
Automation that gives you back hours every week
Workflows that sort emails, prepare quotes, and move data between your tools. No enterprise software, no AI hype.
In a nutshell
I automate routine processes in small businesses with workflow tools like n8n and language models, where they actually earn their keep. Typical cases are inbox handling, quote preparation, data transfer between systems, and reports. It starts with a time-waster audit, then a first workflow is tested in parallel with the manual process before it takes over. The price depends on the number and complexity of the processes and is quoted upfront: fixed price, by effort, or a monthly retainer, your choice.
Not with me: AI for its own sake. Big software nobody uses.
Most small businesses don't lose their time to big problems, but to small ones that repeat every day. Inquiries sorted by hand. Quotes pieced together from scratch every time. Data typed out of one system and into another. Each of these tasks takes five minutes, and together they add up to hours every week.
That's exactly where I start. Not with a platform that overhauls your business, but with individual workflows that each take over one of these processes.
What can be automated
The inbox: recognize inquiries, sort them by type, answer standard cases directly, forward the rest to you with a summary. Quotes: prepare a draft from bullet points and your price list that you only need to check. Data: new customers from the form into your CRM, invoices from the shop into your accounting, appointments from the calendar into time tracking. Reports: the numbers you pull together every Monday are ready by eight a.m., automatically.
I'll also tell you what can't be automated. Processes without clear rules, decisions that need experience, and anything so rare that automating it takes longer than doing it by hand.
How I work
First, the audit: for one week, you track which tasks repeat and how long they take. That produces a list, sorted by time lost. The process with the biggest loss and the clearest rules comes first.
Then I build the workflow and run it in parallel with the manual process for a week. You see what it would do, and you check it. Only once it has run error-free does it take over. After that, it's usually clear which process is next. Or the one is enough, and we stop there. Both happen.
Tools and data
I work mainly with n8n, a workflow tool that can run on your own server. That means your data never leaves your system just because a workflow moves it. Language models come in where rules aren't enough: reading free text, summarizing, drafting. They only receive the data for that specific step, and for sensitive cases there are models hosted in the EU.
I use these tools myself. The content on this site is enriched and checked by workflows, evaluating new topics runs automatically against Search Console data, and my own products zeit and events were built with AI in the cockpit. What I recommend, I've tried on myself first.
What it costs
Per process, a fixed price, quoted after the audit, or billing by effort or a monthly retainer, whichever fits you better. A single workflow between two tools is a matter of days. A chain across CRM, accounting, and email with a language model in between is a matter of weeks. On top come the ongoing tool costs, typically a double-digit euro amount per month. A more detailed breakdown with examples and a calculation of when automation pays off is in the guide on AI automation for small businesses.
How it works
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Make the time wasters visible
For one week, you note which tasks repeat and how long they take. That list is what we work from.
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Pick the one process
Not everything at once. The process with the biggest time loss and the clearest rules comes first.
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Build and test
The workflow first runs in parallel with the manual process. Only once it has run error-free for a week does it take over.
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Handover
You get the workflow documented, with access credentials and a walkthrough. It runs on your instance, not mine.
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Next process
Once the first one is running, it's usually clear which one is next. Or one is enough, and we stop there.
Checklist
Frequently asked questions
What does automation cost?
It depends on the number of processes and how many systems are involved. A single workflow between two tools is a matter of days, a chain across CRM, accounting, and email is a matter of weeks. After the audit, I quote a fixed price per process, or we agree on billing by effort or a monthly retainer, whichever fits you better. On top come the ongoing tool costs, usually a double-digit euro amount per month.
Which tools do you use?
Mainly n8n, because it can be self-hosted, which means your data stays with you. On top, language models via API where text needs to be read, summarized, or drafted. No tool that locks you into me: everything standard, documented, and handed over cleanly.
Do I really need AI for this?
Often not. Many time wasters are pure rule-based work: if X, then Y. A workflow without a language model handles that, and it's faster, cheaper, and doesn't make mistakes. AI comes into play where rules aren't enough, for example sorting free-text inquiries or drafting a quote from bullet points.
What happens to my data?
It stays in your systems. n8n runs on your own instance or a server in Germany. Language models only receive the data needed for the specific step, and only once you've agreed to it. For sensitive data, there are models hosted in the EU.
How long until the first workflow is live?
It depends almost entirely on how clearly the process is described, not on the technology. Once it's built, the workflow runs in parallel with the manual process, you check the results, and only once it runs error-free does it take over.
Do you maintain the workflows afterward?
On request. Tools change their interfaces, and a workflow left unattended for a year eventually breaks quietly. A monthly retainer covers monitoring and adjustments. Or you take it on yourself, in which case you get the walkthrough for that.
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Last updated: August 26, 2026